Audience Policies

BOX OFFICE opens one hour prior to each concert. For reservations or more information, call 315-267-3251.

MONEY BACK GUARANTEE. We will be happy to refund the full purchase price of your concert ticket if you are dissatisfied with a performance. Simply write to us at P.O. Box 488, Potsdam, NY 13676 and enclose your ticket stub within ten days of the performance.

UNABLE TO ATTEND? Receive a receipt acknowledging your tax-deductable contribution if circumstances require you to miss a concert. Simply turn in your ticket prior to the performance.

LOST TICKET? No hassle. No charge. Just call 315-267-3251.

SEATING OF LATECOMERS: Concerts will begin promptly. In deference to the audience and performers, latecomers will not be seated until after the conclusion of the first work, and there will be no seating break during any work. Audience members who leave a concert during a work will not be reseated until the piece is concluded.

ALL PERFORMANCES are held in handicapped accessible locations.

A COPY OF OUR LAST FINANCIAL STATEMENT filed with the New York State Department of State may be obtained by writing to: The Orchestra of Northern New York, P.O. Box 488, Potsdam, NY 13676.

QUESTIONS? Please don't hesitate to contact us at 315-267-3251 or contact us via the web.